WARRANTY BOZ warrants that goods sold are of merchantable quality at the time of purchase unless manufactured in conformance with the Buyer's specifications. BOZ does not warrant the accuracy or sufficiency of any advice or recommendations given to the buyer in connection with the sale of goods. DEFECTIVE GOODS BOZ shall not, under any circumstances, be liable for any prospective profit or for any special, indirect, consequential, punitive, or exemplary damages of persons, property or equipment, loss of profit or revenue, cost of capital, cost of purchased or replacement goods, or claims for service interruption. BOZ, at it's option, shall either, replace, repair, or refund the purchase price upon the return of any defective goods. RETURN OF GOODS No goods may be returned to BOZ without written authorization from BOZ. Acceptance of returns shall be at the complete discretion of BOZ. Specialized goods are non-returnable. Returned goods will be subject to a restocking fee. Transportation charges are borne by the buyer on all returned Goods. DELIVERY Any dates quoted for delivery of goods are approximate only and BOZ shall not be liable for any delay in delivery or for the consequences of delay. DAMAGE AND LOSS BOZ is not responsible for misuse, improper application, incorrect installation, or misapplication of it's goods, intentional or otherwise.